![]() ![]() We had been traveling all day at this point and were supposed to start a bike trip at 8am the next morning. So we were supposed to wait 2 hours in the middle of nowhere, with no facilities, in a desert with no a/c to then complete the 2 hour ride to St. Apparently the plan was to send a shuttle from St. The driver was barely able to provide updates on what was happening. Our shuttle broke down on the side of the road in the desert at 3pm in the middle of nowhere. George ended 15 minutes after we left Las Vegas on 5/27. I was very impressed five years ago and I'm even more impressed now. We arrived in St George a little late but we arrived safe and in one piece! We were quickly, but gently, on our way again. The shuttle was full now that we were on board and we were off! En route one of the passengers wasn't well and our driver quickly got him to a rest stop where he was able to avert an unpleasant experience. We were going to be 15 minutes late and our driver was full of encouragement! He messaged us all the way until we got to the shuttle. Our driver called us to confirm we arrived and see how much time we needed. Our flight from Minneapolis was late arriving and it was really tight deplaning (from the back), taking the tram to the Terminal and getting our luggage. They were unbelievably comforting and made us feel we were in good hands despite the fact all later shuttles were fully-booked. We called before departing MSP to ask what our options were if our flight was late. This is my second experience with SGS and I am so impressed-how they were able to up their game I'll never know! ![]()
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